I Need to F-ing Talk to You!
The Fundamental Course
Discover how to proactively address these issues in a simple yet effective way with our easy to use process. So you get matters back on track efficiently and effectively.
Dealing with problematic employees and co-workers can be challenging and stressful. Would you like to master the techniques for addressing issues in a proactive manner?
Too often we fail to proactively tackle challenging work place issues either through a lack of capability or a lack of confidence in dealing effectively with perceived “difficult people”.
If these issues aren't addressed proactively we run the risk of the situation getting worse, a loss of credibility, organizational reputation, staff turnover and potentially expensive litigation.
Are You...
• avoiding conversations you know you ought to have?
• feeling anxious before a difficult conversation?
• thinking of what you "should have" said after the conversation is over?
• wishing you had managed a conversation or an individual differently?
• feeling that you could improve your communication skills and become a stronger communicator?
how to navigate difficult conversations in the workplace using the the B.E.E.F. Model to challenge unsatisfactory performance, behaviour and/or attendance.
Join our professional actors as they work through a customized scenario and show you how to apply the B.E.E.F. Model and how not to do it.
What holds most people back for tackling these 'difficult' conversations is lack of confidence and the absence of a tried and tested process.
Over the past 30 years Ken and Russell have worked with a wide range of people and a variety of different businesses, helping them master the art of navigating difficult workplace conversations.
Their 5 Star reviewed book on Amazon: 'I Need to F-ing Talk To You- The Art Off Navigating Difficult Workplace Conversations', based on running workshops for participants across two continents, has been distilled down into this online fundamentals course.
Industry scenarios demonstrating common issues
Professional actors who will demonstrate how to and how not to do it!
Step by step process for you to follow
Worksheets to complete as you go along
1:1 Welcome
1:2 Who is Unmanageable?
1:3 The Problem With Talent
DOWNLOADS: Print this summary for Module 2 and follow along.
2:1 Overview of the 4 Hats
2:2 The Viking Helmet
2:3 Recognizing the Viking Helmet In Your Workplace
2:4 The Sun Hat
2:5 Recognizing the Sun Hat In Your Workplace
2:6 Tips for Working with the Four Hats
3:1 Intro to The BEEF Model
3:2 Marilyn Has A Challenging Conversation
3:3 Overview & Behaviour
3:4 Example
3:5 Effect
3:6 Future
3:7 DOs & DON'Ts
3:8 Marilyn Uses the B.E.E.F. Model
3:9 Review & Debrief
4:1 Challenging vs Criticizing
4:1 Watch Your F***ing Language
4:3 Learn to F***ing Improvise
A short cartoon recap of the B.E.E.F Model
A short cartoon recap of the Four Hats
❓READY FOR MORE❓
Whatever your role in your organization this online course is going to not only give you a tried and tested process you can use from day 1, but also boost your confidence in dealing with the most seemingly 'unmanageable' people you encounter.
LEADERS
Learning to address and take ownership of interpersonal conflicts before they become “issues.”
TEAM MEMBERS
Instilling a culture of respect at work, managing performance, discipline & attendance issues with employees.
CO-WORKERS
Managing relationships both inside and outside your organization breaking down organizational silos.
I'd like to watch a few videos and receive a FREE overview of the B.E.E.F. model and a B.E.E.F worksheet.
Sure Thing!
Just let us know where we should send them.
Ken and Russell have over 30 years of industry experience with a variety of businesses